Understanding Your Dental Benefits

Even though dental plan details might seem a bit complicated, having a dental plan can be quite helpful in reducing your out-of-pocket dental costs. It’s important to know how your dental plan can help you and how it works. Whether you have a dental plan or not, the first step is always talking to your dentist to establish your dental health needs.

Why are dental benefits important?

Do you have a dental plan? Here are some steps in mind to get the most of your benefits:

  • Dental plans can reimburse a significant percentage of your oral healthcare expenses. Plans help make dental care accessible for more Canadians.
  • Oral health is part of your overall health. Your dental plan makes it easier to visit your dentist regularly. Regular visits can help you avoid oral health complications and keep a check on the risk factors that can affect your overall health.
  • Well-designed dental plans allow plan beneficiaries to see their regular dentist and do not interfere with your treatment choices. They may not pay for all your required treatment but they will not prevent you from getting the care that you want.

What You Need To Know

To be a well-informed partner in your oral health care, be sure to keep these steps in mind.

  1. Know Your Dental Benefits: Understand your dental benefits plan before going to the dentist.
  2. Discuss Your Needs: Talk to your dentist about your oral health needs and the treatment options that are right for you.
  3. Choose Your Treatment: Agree on the treatment option that makes you feel most comfortable.
  4. Payment and Claims: Regardless of your dental plan coverage, you are responsible for the payment of your dental bill and for filing a claim to receive the reimbursement you are entitled to.

Private Dental Plans and Public Dental Programs

While individual dental plans exist, almost 90% of patients with private coverage are part of group plans or employer-sponsored programs. Employers usually buy group plans and offer them as part of their employees’ compensation packages.

Some dental services are covered through public or government-funded dental programs. To find out if you are eligible for a public or government-funded dental program, please contact your local public health unit or view their websites, to enquire about services available in your local community. Services vary in each province and community.

Find out more about dental support programs for Albertans

A Guide for Patients

Dental plans can reimburse a significant percentage of your routine oral healthcare expenses. Plans help make dental care more accessible. This handy guide can help you better understand your dental benefits.

How to Submit a Claim to Your Insurance Company

If you’ve told your dentist that you have dental coverage, after your appointment, your dental office will either give you a paper claim form to complete and send to your insurance company, or they’ll ask for your permission to send the claim electronically.

Sending claims electronically often means you’ll normally get confirmation of your reimbursement before you leave the office and it speeds up the payment process.

Whether submitted on paper or electronically, your claim includes a statement of the services completed during your appointment and the fee you need to pay – all prepared and certified as accurate by your dental office.

Submitting Your Insurance Claim

1. Inform Your Dentist About Your Coverage

  • Let your dental office know if you have dental insurance coverage.

2. Choose Your Claim Submission Method

  • Paper Claim:
    • The dental office will provide you with a paper claim form.
    • Complete the form and send it to your insurance company.
  • Electronic Claim:
    • Your dental office will request your permission to send the claim electronically.
    • Electronic submission often allows you to receive confirmation of your reimbursement before leaving the office and speeds up the payment process.

3. Understand What’s Included in Your Claim

  • Whether submitted on paper or electronically, the claim will include:
    • A detailed statement of the services completed during your appointment.
    • The fee you need to pay.
  • The dental office will prepare and certify the claim as accurate.

If you following these steps, it will help create a smoother claims process during your dental visits.